Highly motivated Information Systems graduate with proven hands-on experience in IT support, system administration, and network troubleshooting. Developed practical projects including a Windows Server home lab and advanced network analysis, demonstrating expertise in both Windows and Linux environments. Eager to leverage strong analytical and problem-solving skills, combined with a foundational understanding of cybersecurity principles, to contribute to dynamic technical teams and advance organizational security postures.
IT Support Intern
Ado-Ekiti, Ekiti State, Nigeria
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Summary
Supported users with basic IT issues, assisted with system troubleshooting, and resolved network-related problems, enhancing operational efficiency.
Highlights
Provided first-line technical support, resolving an average of 15+ user-reported issues daily, significantly improving end-user productivity.
Diagnosed and troubleshot a range of system malfunctions, contributing to a 10% reduction in average system downtime.
Assisted in resolving network connectivity problems, ensuring stable access for team members and minimizing disruption.
Managed user accounts and permissions, maintaining system security and data integrity for over 50 users.
Data Analysis Instructor
Summary
Taught students data analysis fundamentals using Excel and Python, helping them build practical problem-solving and analytical skills.
Highlights
Developed and delivered comprehensive curriculum on data analysis fundamentals to 20+ students, covering Excel and Python techniques.
Guided students through practical problem-solving exercises, enhancing their analytical capabilities and data interpretation skills.
Fostered a collaborative learning environment, resulting in a 90% completion rate for course projects and assignments.
Provided individualized mentorship, enabling students to apply theoretical knowledge to real-world data challenges effectively.
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B.Tech
Information Systems
Grade: 3.93/5.00
Courses
Information Systems
IT Support
Network Monitoring
System Troubleshooting
Cybersecurity Fundamentals
Issued By
Ultra Brains Institute of Information Technology (UBIIT)
Issued By
National Youth Service Corps (NYSC)
Issued By
Issued By
TryHackMe
Issued By
Tata
Issued By
TechCrush
User Account Management, Password Resets, Troubleshooting, Ticket Handling, Helpdesk Support, System Administration.
Windows, Active Directory, Linux Fundamentals, Windows Server, Virtualization (VirtualBox).
TCP/IP, DNS, DHCP, Network Troubleshooting, Network Monitoring, Wireshark, Nmap.
Python, SQL, Excel, Flask.
Social Engineering Analysis, Scam Pattern Analysis, Threat Detection, System Monitoring, Vulnerability Scanning.
Problem-Solving, Teamwork, Analytical Skills, Research, Documentation, Communication.
Summary
Researched how scammers use AI-generated messages and social engineering tactics on platforms such as Telegram to deceive victims, analyzing scam patterns, fake payment proofs, and common manipulation techniques.
Summary
Built a virtual IT environment using Windows Server and Windows 10, creating and managing user accounts, joining client machines to a domain, and performing tasks such as password resets and account management.
Summary
Utilized Wireshark and Nmap to scan networks, identify connected devices, detect open ports, and analyze network traffic.
Summary
Collaborated with a team to analyze network activity, document findings, and improve problem-solving and teamwork skills.